Feedback can be a powerful tool and a catalyst for meaningful change, yet delivering and receiving it effectively can be challenging for many. Join Melissa Felps from BizLibrary as she explores the art of delivering and receiving feedback, a critical skill for HR and L&D leaders.

In this session, you’ll dive deep into understanding the different types of feedback, as well as the emotional triggers they can provoke and how to navigate difficult conversations to foster growth and development.

Key takeaways include:

• Identifying the various forms of feedback and when to use them.
• Understanding common triggers that derail feedback conversations and strategies to manage them.
• Best practices for giving constructive feedback that builds trust and encourages continuous improvement.
• Approaches to creating a feedback-rich culture that promotes transparency and development within your organization.

View full agenda.

Speaker

Melissa Felps, Marketing Platform and Operations Architect, BizLibrary Melissa Felps is a marketing platform and operations architect at BizLibrary. With a special interest in how personal and societal factors influence the workplace, Melissa loves dusting off her psychology/sociology background to keep the human experience a priority in organizational strategies and initiatives. Outside the office, she embodies Millennial culture with a house full of plants, a penchant for iced coffee and a signature peace sign for every occasion.